December 20, 2024
Jersey City-based Healthcare Startup Confido Health Secures $3M Seed Round to Scale Specialty Healthcare Operations Platform
Jersey City, New Jersey, United States –
Confido Health, a Jersey City-based healthcare technology startup, has raised $3 million in a seed funding round led by Together Fund, with participation from MedMountain Ventures, Rebellion Ventures, Operators Studio and DeVC. Announced on December 19, 2024, The funding will be used to expand the company’s innovative AI-powered digital workforce platform, which aims to streamline operations for specialty healthcare providers.
About Confido Health
Confido Health, founded in 2020, develops AI-driven digital workers designed to manage end-to-end operations in healthcare practices. Unlike traditional automation tools that address isolated tasks, Confido’s platform integrates seamlessly with existing systems, including EHRs, IVRs, and legacy communication tools, to optimize workflows like appointment management, insurance verification, and care coordination. These digital workers enable practices to reduce administrative burdens, improve patient outcomes, and recover lost revenue through efficient task management.
Purpose of financing
The company plans to use the new funding to enhance its AI technology and expand its market reach into specialties such as surgery, orthopedics, dental, renal, and pediatrics. Confido Health’s platform has already been deployed in over 50 locations, serving 15+ customers and reaching more than 50,000 patients monthly. Early results have shown significant improvements in operational efficiency, including tripled patient encounters and reduced workloads for healthcare staff.
Founder's Insights
Chetan Reddy, CEO of Confido Health said:
“When building Confido Health, we focused on what healthcare providers truly need: tools that don’t just automate tasks but take on the operational burden entirely. By automating and optimizing entire workflows, we’re not just saving time; we’re helping enterprises create sustainable growth.”
Vichar Shroff, Co-Founder and Chief Product Officer, emphasized the platform’s ability to turn fragmented data into actionable workflows, stating:
“Confido’s digital workforce addresses critical inefficiencies in healthcare operations, setting a new benchmark for reliability and efficiency."
Investor's Insights
Shubham Gupta, Co-Founder and General Partner at Together Fund, highlighted the company’s role in addressing workforce shortages and cost pressures, saying:
“Confido Health is redefining the operational backbone of specialty healthcare with its AI-powered solutions.”
Jane Wang, Hospitalist at Stanford and investor at MedMountain Ventures, noted the platform’s impact on alleviating staffing shortages, adding:
“Confido’s technology ensures that clinical practices can continue delivering care to patients who might otherwise be underserved due to operational inefficiencies.”
Conclusion
With the global AI in healthcare market projected to grow from $27.7 billion in 2024 to $491 billion by 2032, Confido Health is well-positioned to capitalize on this expanding opportunity. The company envisions a future where healthcare providers focus solely on patient care, while digital workers handle all operational tasks, driving both sustainable growth and enhanced patient experiences.
For updates, visit Confido on LinkedIn.